SOA: Understanding the Practice 2010 -- Creating Business-Driven Services

Tushar Hazra
Abstract

Many may say that service-oriented architecture (SOA) is not the "next big thing" in 2010 and beyond. However, to arrive at the future of SOA and all its potential, the time to act is now -- build business services today.


SOA: Understanding the Practice 2010 -- Creating Business-Driven Services

Tushar Hazra

Although some business and IT practitioners would not consider SOA to be the "next big thing" anymore -- as they progress to a new set of emerging technologies -- most practitioners would still agree that SOA has evolved during this decade to become one of the most effective architectural approaches for consistent information exchange or data sharing.


Client-Vendor Relationships: Toward the Relationship Paradigm

Gabriele Piccoli

Outsourcing can be an important asset in the firm's arsenal, but it is no panacea, and it must be proactively managed. This very realization is what motivated our interest in an issue entirely dedicated to the client-vendor relationship in the IT outsourcing context.


Client-Vendor Relationships: Are We Ready to Take the Relationship to the Next Level?

David Murungi, Santiago Pena
BACKGROUND OF CLIENT-VENDOR RELATIONSHIPS

We first address the central challenge facing client-vendor relationships and then look at the evolution of these relationships.


Promoting Greater Satisfaction in Client-Vendor Relationships

Moshe Cohen
In this month's CBR survey, only 2% of survey participants describe their client-vendor relationships as "extremely satisfying," and just 31% say they are "very satisfied" (see Graph 1 in the Survey Data section). This means that fully two-thirds of participants rate their level of satisfaction with their client-vendor relationships as only "somewhat satisfying" or worse.

Client-Vendor Relationships: Time to Revise Old Practices

Gabriele Piccoli
 

This installment of CBR focuses on one of the most enduring issues in IT management for both practice and research: IT outsourcing and the management of the client-vendor relationship. Helping us navigate the topic are experts from both the academic and the practice sides of this important issue. Our academic contributors are David Murungi and Santiago Peña, PhD students at the E.J.


Client-Vendor Relationships Survey Data

Cutter Consortium
  SURVEY DEMOGRAPHICS

This survey investigated client-vendor contract and relationship management. Eleven percent of the 45 responding organizations have more than 50,000 employees, 7% have between 10,000 and 50,000 employees, 27% have between 1,000 and 10,000 employees, 36% have between 100 and 1,000 employees, and the remaining organizations have 100 or fewer employees.


Enterprise Architecture: The State of the Practice 2010

Mike Rosen
  EA Is Catching Up with Reality

Enterprise architecture is finally becoming a mature, mainstream activity in large organizations. This includes controlling complexity and aligning to the business in light of current realities such as outsourcing.


Enterprise Architecture: The State of the Practice 2010

Mike Rosen
  EA Is Catching Up with Reality

Enterprise architecture is finally becoming a mature, mainstream activity in large organizations. This includes controlling complexity and aligning to the business in light of current realities such as outsourcing.


Applying Enterprise Architecture: Seven Principles for Making It Work

Phillip Smith, Darius Harris, Robin Harris, Keith Harris, Kevin Harris, Darius Harris, Rick Harris, Peter Harris, Michael Harris, Michael E. Harris

There are long-standing enterprise architecture (EA) frameworks that are very complete and ready to be leveraged. However, a focus on technology and frameworks can undermine an EA effort. To successfully develop and mature an EA practice, it takes principles and action plans coupled with collaboration, engagement, and leadership.


How Enterprise Architects Can Enable Strategic Global Sourcing

Mohan Babu K

Recession? TCS, Infosys, Wipro, HCL Bag Large Outsourcing Deals.

-- Economic Times


EA Metrics Deliver Business Value: Going Beyond the Boundaries of the EA Program

Tushar Hazra

Enterprise architecture (EA) plays an important role in delivering the business value for any large or complex enterprise. In practice, however, the real business value of EA is still not recognized to its full extent in some cases.


Addressing Cloud Computing in Enterprise Architecture: Issues and Challenges

Khaled Khan, Narenda M. Gangavarapu
THE COMING OF CLOUD COMPUTING

Cloud computing is a paradigm shift to a new form of enterprise distributed computing that takes place outside of the cloud consumer's computing environments. In cloud computing, everything is considered a service, including software services, the application development platform, and infrastructure supports. Cloud computing presents a range of simplified, flexible, and convenient service choices to enterprises.


SEA Change: Toward a "New World" Semantic Enterprise Architecture

Mitchell Ummel

Enterprise architecture (EA) practices1 have evolved and matured significantly over the past two decades. However, EA as a discipline continues to be largely misunderstood by management, who questions its value, and EA initiatives still often fail to achieve actionable outcomes.


SEA Change: Toward a "New World" Semantic Enterprise Architecture

Mitchell Ummel

Enterprise architecture (EA) practices1 have evolved and matured significantly over the past two decades. However, EA as a discipline continues to be largely misunderstood by management, who questions its value, and EA initiatives still often fail to achieve actionable outcomes.


Implementing Organizational Change for Agile Development

Brian Dooley
Abstract

By now, agile methodologies have become established as a means of correcting a variety of ills within the software development environment. The next step is to move them to center stage within the enterprise.


Implementing Organizational Change for Agile Development

Brian Dooley

Agile methodologies have moved forward considerably since they first appeared in the 1990s, but implementation as standard practice within the enterprise has lagged.


Key Activities of the Outsourcing Lifecycle: Part IV

Sara Cullen
This is the final Executive Report in a four-part series by Dr. Sara Cullen on the outsourcing lifecycle. The series is based on a detailed understanding of the outsourcing experiences of 107 organizations. This report takes you through the last three building blocks focused on transition, management, and the next generation (that is, the next contract). It is during these building blocks that the work done (or not done!) in the earlier part of the lifecycle, discussed in the previous Executive Reports, can hit hard. And even if done well, there are many challenges, as you will see.

Key Activities of the Outsourcing Lifecycle: Part IV

Sara Cullen

This is the final Executive Report in a four-part series by Dr. Sara Cullen on the outsourcing lifecycle. The series is based on a detailed understanding of the outsourcing experiences of 107 organizations. This report takes you through the last three building blocks focused on transition, management, and the next generation (that is, the next contract). It is during these building blocks that the work done (or not done!) in the earlier part of the lifecycle, discussed in the previous Executive Reports, can hit hard. And even if done well, there are many challenges, as you will see. 


Unbalanced Priorities

Ronald Blitstein, Cutter Business Technology Council, Cutter Business Technology Council, Cutter Business Technology Council
Domain

Innovation

Assertion 187:

Companies have pursued efficiency, economies of scale, and mass markets at the expense of products that excite consumers and promote loyalty. The upside has been declining unit-cost curves, which have allowed products to reach consumers at prices more affordable than ever before. However, the downside has been a series of "me, too" products that fail to inspire.


Unbalanced Priorities

Ronald Blitstein, Cutter Business Technology Council, Cutter Business Technology Council, Cutter Business Technology Council
Domain

Innovation

Assertion 187:

Companies have pursued efficiency, economies of scale, and mass markets at the expense of products that excite consumers and promote loyalty. The upside has been declining unit-cost curves, which have allowed products to reach consumers at prices more affordable than ever before. However, the downside has been a series of "me, too" products that fail to inspire.


Unbalanced Priorities

Ronald Blitstein, Cutter Business Technology Council, Cutter Business Technology Council, Cutter Business Technology Council
Domain

Innovation

Assertion 187:

Companies have pursued efficiency, economies of scale, and mass markets at the expense of products that excite consumers and promote loyalty. The upside has been declining unit-cost curves, which have allowed products to reach consumers at prices more affordable than ever before. However, the downside has been a series of "me, too" products that fail to inspire.


Gaining Confidence Means Reconceiving Failure

Lee Devin

A big idea, that collaborative innovation requires us to reconceive our idea of "failure," seems to be taking hold. We're getting it that an iterative process will include segments that don't achieve closure, don't solve the problem, aren't ready for the market. We're getting it that, since we can't foresee an emergent outcome, we have no way of knowing when exactly we'll get there.


Gaining Confidence Means Reconceiving Failure

Lee Devin

A big idea, that collaborative innovation requires us to reconceive our idea of "failure," seems to be taking hold. We're getting it that an iterative process will include segments that don't achieve closure, don't solve the problem, aren't ready for the market. We're getting it that, since we can't foresee an emergent outcome, we have no way of knowing when exactly we'll get there.


Lean Portfolio Management Needs Business Management Participation in Specific Ways

Bob Benson, Tom Bugnitz

For any IT governance to work, we need the active participation of business management in these decision-making areas:

Project approval (e.g., project sponsorship)

Decision-making processes (e.g., setting the ground rules for making prioritization decisions)