Executive Report

Key Activities of the Outsourcing Lifecycle: Part IV

Posted October 31, 2009 | Leadership |
This is the final Executive Report in a four-part series by Dr. Sara Cullen on the outsourcing lifecycle. The series is based on a detailed understanding of the outsourcing experiences of 107 organizations. This report takes you through the last three building blocks focused on transition, management, and the next generation (that is, the next contract). It is during these building blocks that the work done (or not done!) in the earlier part of the lifecycle, discussed in the previous Executive Reports, can hit hard. And even if done well, there are many challenges, as you will see.
About The Author
Sara Cullen
Dr. Sara Cullen is Managing Director of The Cullen Group, a boutique firm offering consulting, publications, and education regarding commercial agreements, a Fellow at the University of Melbourne, and a Research Associate at the London School of Economics. She was former National Partner at Deloitte in Australia, where she ran the outsourcing consulting division and was the Global Thought Leader for outsourcing. Dr. Cullen specializes in the… Read More
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