IT shops generate oodles and oodles of metrics. IT hardware and software can spit out hundreds of operational metrics, mostly to monitor system performance and diagnose system errors. On the hardware side, routers, switches, and data devices produce metrics that let operators infer the volume and kind of usage patterns at work.
Advisor
For Balance, Create Your Ideal Metrics Scorecard
By Vince Kellen
Posted December 23, 2008 | Leadership |

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