Last month, I discussed the concepts underlying Web 2.0 and Enterprise 2.0 (see "Enterprise 2.0: Hip or Hype?" 25 October 2006). Basically, I said that Web 2.0 involves the use of second-generation Web technologies (e.g., blogs, wikis, social networks, instant messaging, RSS, video conferencing, pod casting) in an open manner to allow consumers to communicate with each other, to form groups or communities consisting of members with similar interests, and to share ideas and collaborate on content.
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