Matthew Ganis is an IBM Senior Technical Staff Member in Armonk, NY. He is also an Adjunct Professor of Information Technology and Astronomy at Pace University, where he focuses on the implementation of the Internet of Things. Dr. Ganis is the coauthor of Social Media Analytics: Techniques and Insights for Extracting Business Value Out of Social Media. He can be reached at mganis@pace.edu or via Twitter @mattganis. 

Michael Ackerbauer is an IBM Leadership and Innovation Consultant and ICAgile-certified coach and facilitator in Armonk, NY. He is also an Adjunct Professor of Information Systems at Marist College, where he focuses on strategy and policymaking, leadership, and creative problem solving. Dr. Ackerbauer earned a PhD in creative leadership for innovation and change. He can be reached at Michael.Ackerbauer@marist.edu or via Twitter @macker.