The Key Is to Build Trust in AI from the Start

Posted November 21, 2019 in Business Technology & Digital Transformation Strategies
Trust in AI

In this Advisor, the authors examine prevailing concepts of trust in the context of AI applications and human-computer interaction. They emphasize that trust building is a dynamic proc­ess and outline how to build initial trust in AI systems.

About The Author
Weiyu Wang
Weiyu Wang holds a master of science degree in information science and technology and an MBA from the Missouri University of Science and Technology. Her research focuses on the impact of artificial intelligence (AI) on economy, society, and mental well-being. She is also interested in the governance, ethical, and trust issues related to AI. She can be reached at
Keng Siau
Keng Siau is Chair of the Department of Business and Information Technology at the Missouri University of Science and Technology. Previously, he was the Edwin J. Faulkner Chair Professor and Full Professor of Management at the University of Nebraska-Lincoln (UNL), where he was Director of the UNL-IBM Global Innovation Hub. Dr. Siau also served as VP of Education for the Association for Information Systems. He is Editor-in-Chief of Journal of… Read More
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