Executive Update

Business Process Outsourcing Risks: The Diverging Views

Posted November 14, 2006 | Leadership | Leadership | Leadership |

The results of a recent Cutter Consortium survey of 97 business-IT professionals, reported in my previous Executive Update (Vol. 7, No. 20), reveal a complex structure of business process outsourcing (BPO) risks. The strategic risks that BPO client organizations face are tangled up with the project risks and means to reducing those project risks. It is not enough to manage and succeed in a BPO project.

About The Author
Yuwei Shi
Dr. Yuwei Shi is cofounder of Scholarly Exchange, Inc., an online scholarly publishing services company based in Brookline, Massachusetts, USA, and is an advising partner at Indachin, a venture capital and advisory firm headquartered in Hong Kong. He is Associate Professor of strategic management at the Fisher Graduate School of International Business at the Monterey Institute, an affiliate of Middlebury College. He has worked in the areas of… Read More
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