Can Robots Make Customers Happier?

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Can Robots Make Customers Happier?

Advisor
Posted January 14, 2020 in Data Analytics & Digital Technologies


Intelligent Robots for Customer Engagement and CX Management

Robotics has benefited considerably over the past two years from advances in AI, with the biggest stemming from developments around deep learning neural net architectures and machine vision systems. Consequently, today we are seeing robots employing advanced autonomous navigation and intelligent object recognition capabilities — including image-sensing functions utilizing advanced pattern matching, shape detection, and face-tracking and analysis.