Advisor

Check the Benchmarks -- Or Check the Textbooks?

Posted August 3, 1999 | Leadership | Leadership | Amplify

Many software organizations are asking themselves, "What should we do to get better?" Some companies attempt to answer this important question by embarking on a thorough (and expensive) benchmarking study. "By comparing ourselves against the best software organizations, we will find out exactly what to try to become even better," is their logic.

About The Author
Richard Zultner
Richard Zultner Richard Zultner is a founder and director of the QFD Institute, a nonprofit research organization dedicated to the advancement of quality function deployment (QFD). His primary… Read More
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