Cognitive Technologies in Banking and Finance, Part II

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Cognitive Technologies in Banking and Finance, Part II

Executive Update
Posted July 5, 2016 in Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies, Digital Transformation & Innovation Bootcamp


Part I in this two-part Executive Update series covered the use of cognitive systems in banking and finance in three application domains: (1) research and discovery; (2) business intelligence (BI), advisory, and decision support; and (3) risk assessment, compliance, and fraud prevention. This Update expands on the topic and examines the use of cognitive technologies in banking and finance for enhancing customer service and customer experience management.