Collecting and Testing Contextual Knowledge Requires a Toolkit Approach

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Collecting and Testing Contextual Knowledge Requires a Toolkit Approach

Executive Update
Posted May 14, 2015 in Business Agility & Software Engineering Excellence, Business Technology & Digital Transformation Strategies

In this Update, we explore how to collect and communicate contextual information, increasing the odds that customers will see value in software and willingly adopt it. The same principle applies to contextual information that applies to any kind of requirements insights: the type of information needed, and the medium for communicating it, varies according to the question asked. Therefore, software professionals need to develop a toolkit of techniques that will vary across teams, projects/products, organizations, and time, since the same questions do not arise for everyone.