Combating the Scourge of Administrative Evil, Part II

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Combating the Scourge of Administrative Evil, Part II

Advisor
Posted April 13, 2017 in Business Technology & Digital Transformation Strategies

In the first Advisor in this series, we examined three governmental IT systems from the US states of Michigan, Washington, and Rhode Island. Each experienced operational failures that caused needless harm to their respective state’s citizens. In this Advisor, we argue that a strong case can be made that these failures can rise to a level of administrative evil.