Combating the Scourge of Administrative Evil, Part II

Posted April 13, 2017 in Business Technology & Digital Transformation Strategies
Robert Charette

In the first Advisor in this series, we examined three governmental IT systems from the US states of Michigan, Washington, and Rhode Island. Each experienced operational failures that caused needless harm to their respective state’s citizens. In this Advisor, we argue that a strong case can be made that these failures can rise to a level of administrative evil.

About The Author
Robert Charette
Robert N. Charette is a Fellow with Cutter's Business Technology & Digital Transformation Strategies practice. He is also President of ITABHI Corporation and Managing Director of the Decision Empowerment Institute. With 40 years’ experience in a wide variety of technology and management positions, Dr. Charette is recognized as an international authority and pioneer regarding IT and systems risk management. Along with being a Contributing… Read More
Not a member? Gain Access to the Cutter Experts today — register now to read select open-access articles.