I've been wanting to order AT&T's @Home cable Internet service for my home office for more than four months now. It seems like at least once a week I find an advertisement for the service hanging on my mailbox. The trouble is, every time I call the AT&T customer service line or visit the company's Web site to order the service, I'm informed that "AT&T @Home isn't available in my neighborhood yet."
Article
CRM Requires more than Data Analysis and Campaign Management
By Curt Hall
Posted November 30, 2000 | Technology |
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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