Current Offshoring Challenges: Turnover

Posted November 21, 2007 | Leadership | Leadership |

In a recent Cutter survey on offshoring, turnover in offshore staff was identified as a challenge by 30% of the respondents [1]. And, indeed, it is a subject that has received considerable attention in the press over the last year. According to an article in Information Age earlier this year, among the challenges that offshore service companies in India face is "staff turnover averaging at 15-20% annually in software development and at anything between 30% to 140% in business process outsourcing" [2].

About The Author
Phil Zwieg
Phil Zwieg is currently a principal with Z-Sharp, LLC, a personal consulting business that focuses on offshoring, IT strategy, IT measurement, and IT organization. He recently retired as a VP in the Information Systems department at Northwestern Mutual, where he was responsible for all infrastructure and IT operations activities. Prior to joining Northwestern, he was head of the Information Systems organization at We Energies. He received his… Read More
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