Advisor

The Customer Focus

Posted October 19, 2006 | Leadership | Leadership |

Thanks to 900-pound retail gorillas like Wal-Mart, suppliers large and small have had to relentlessly streamline and automate their operations. One such mandated business process is the Advance Ship Notice (ASN). This is a requirement for suppliers to provide their customers with electronic notification in advance of shipping their products. There are two main reasons for insisting on these ASNs:

1. In case of missed shipments, customers might want to execute alternate purchasing plans.

About The Author
Sam Bayer
Sam Bayer Cutter Consortium Consultant Dr. Sam Bayer is a Senior Consultant with Cutter Consortium's Agile Product & Project Management practice. He is the founder of MarketAcuity, a consultancy established in 2001 dedicated to… Read More
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