In this issue of CBR, Erica and Sue bring to bear their years of studying enterprise systems (ES) and best practice software implementations to frame the survey. They use the survey as a springboard to draw conclusions about the opportunities and pitfalls presented by the buy-and-make paradigm. But, in good old Cutter style, they don't shy away from challenging vendor (and executive!) rhetoric.
Does Best Practice Makes Perfect? Fitting Off-the-Shelf Applications to Meet Your Needs
Posted August 31, 2006 | Leadership |

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