As I talk with people at companies that are working on large-scale e-business integration efforts, I'm told, over and over again, that integration is the key. If a company can't get its large, diverse legacy applications to talk to one another in an efficient manner, it can't hope to provide the kind of customer support that Web users want.
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About The Author
Paul Harmon is an internationally known business consultant, technology analyst, and thought leader with a focus on applying new technologies and methodologies to real-world business problems. He began his career in artificial intelligence (AI) with the publication of his popular book, Expert Systems: AI for Business (coauthored with David King in 1983). As a decades-long Cutter Expert, Mr. Harmon authored various Cutter journals, including … Read More
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