Advisor

Empathy-Based Design

Posted July 22, 2014 | | Amplify

[From the Editor: This week's Cutter IT Advisor is from Art Hopkins's introduction to the June/July 2014 issue of Cutter IT Journal, "Empathy-Based Design" (Vol. 27, No. 6/7). Learn more about Cutter IT Journal.]

Empathy is like a universal solvent. Any problem immersed in empathy becomes soluble.

About The Author
Art Hopkins
Art Hopkins is Executive Director at Russell Reynolds Associates, where he advises clients within the technology sector, focusing on the Information Officers practice. Prior to joining Russell Reynolds Associates, he was with Macquarium, an experience design and strategy firm, which he served most recently as CEO and earlier as President. There Mr. Hopkins was responsible for leading the transformation of the firm from a regional interactive… Read More
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