Advisor

Empathy-Based Systems Design

Posted August 20, 2014 | Sustainability | Technology |

Taken together, Head, Heart, and Hands (HHH) form an holistic, integrated framework that enables organizations to review, assess, and improve human-centered processes and constructs. It can be applied vertically from the senior executive to the front-line staff level, and horizontally across many points in an applicable value chain.

About The Author
Dale Anderson
Dale W. Anderson is a cofounder and Managing Director of Trexin Consulting. He leads the firm's Aligned Enterprise practice and is a recognized leader in diagnosing and aligning organizations' go-to-market strategies, business operational capabilities, and enabling technologies. He has spent 35 years bringing real-world solutions to complex enterprise-level challenges. He started his career as a management consultant for Arthur Andersen & Co… Read More
Marvin Richardson
Marvin Richardson is a cofounder and Managing Director of Trexin Consulting. Mr. Richardson is an industry leader in technology strategy who helps clients thrive through disruptive change driven from technology, regulations, or mergers and acquisitions. His 30-year professional background includes roles in financial services, professional services, and software organizations. Mr. Richardson developed his technology management experience from his… Read More
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