Article

Frictionless Commerce

Posted June 18, 2018 | Leadership | Technology | Amplify
frictionless commerce

Merchant mobile payment applications represent a first step toward frictionless commerce but achieving this initial milestone has been challenging in the US.

About The Author
Karlene Cousins
Karlene Cousins is Chair and Associate Professor in the Department of Information Systems and Business Analytics at Florida International University’s College of Business. Her research examines the impact of mobile technology on work practices, financial technologies, healthcare systems, and regulatory and legal issues in information systems. Dr. Cousins has over a decade of industry experience in the information systems industry and is also a… Read More
Pouyan Esmaeilzadeh
Pouyan Esmaeilzadeh is Assistant Professor of Information Systems and Business Analytics at Florida International University’s College of Business. His research is mainly in the fields of technology management, health information exchange, decision support systems, and health informatics. Dr. Esmaeilzadeh has been published in Journal of Biomedical Informatics, International Journal of Medical Informatics, and BMC Medical Informatics and… Read More
George Marakas
George Marakas is Professor of Information Systems and Doctoral Program Director at Florida International University’s College of Business. He is an active researcher in the area of systems analysis methods, data mining and visualization, creativity enhancement, conceptual data modeling, technology acceptance, and computer self-efficacy. Dr. Marakas has received numerous national teach­ing awards, and he has been published in Information Systems… Read More
Richard Klein
Richard Klein is Professor in the Department of Information Systems and Business Analytics as well as the Associate Dean for Undergraduate Affairs at Florida International University’s College of Business. His research examines healthcare information systems and infor­matics, electronic business initiatives, and inter­organizational information systems. Dr. Klein has been published in Decision Sciences, European Journal of Information Systems,… Read More
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