Posted October 25, 2018 in Business Technology & Digital Transformation Strategies
The grocery retail industry thus far has been resistant to disruption, unlike other retail categories. Not much has changed in the way we interact with grocery purchases over the last few decades: we head to our neighborhood supermarket, pull out a shopping cart, pick out the week’s requirements, pay the cashier, and head home. Of course, we may pick up more organic products, and instead of transacting in cash we may use Apple Pay, but not counting luxury services, the shopping experience hasn’t fundamentally changed for the masses. There hasn’t been much need for retailers to innovate. Everyone needs groceries, and today’s grocers are able to meet those demands, with or without innovation. Developing countries with high-density pockets of human population, however, tell a different story.