Most organizations I've worked for instinctively realize that the workers' opinions and ideas have merit, but they didn't have a formal means of gathering this information and no means of analyzing the measures derived from the input. We used internal suggestion programs as the substitute for surveying our own people. We even mistakenly worked hard to avoid (and eliminate) opinions in the suggestions.
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About The Author
Martin Klubeck is a recognized leader in organizational development, where he focuses on metrics, vision setting, and professional development planning. He has helped organizations design, create, and use meaningful metrics programs for more than 20 years. Mr. Klubeck's ability to take the complex and simplify it has made him a highly sought-after teacher, speaker, and consultant. Along with several publications and presentations, he is the… Read More
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