The RPA vendors have taken considerable interest in IPA. Over the past year, many have been adding (to varying degrees) AI technologies — particularly ML, NLP, smartbots, and advanced imaging — to their platforms to provide intelligent capabilities necessary to automate more complex processes and tasks that are beyond the scope of what is possible using only conventional RPA tools. This, in effect, has allowed the RPA providers to try and position their products as a familiar platform for organizations to segue AI into their operations.
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