Posted December 3, 2012 in Business Technology & Digital Transformation Strategies Cutter Benchmark Review
This has been an interesting seventh year, particularly with the analysis of corporate compared to BU services organizations. Overall, the key point remains: IT's costs is an important component of IT management, in general, and IT governance, in particular. CIOs and business managers are encouraged to pay close attention to the patterns of their budgeting practices and the issues of how costs are identified and assigned to business units. These are relevant to the entire process of understanding the value of IT and its implications for the company as a whole.