How People Drive the Outsourcing Process (Sometimes off the Road)

Posted June 30, 1998 | Leadership | Leadership | Leadership |

The mechanics of the outsourcing process are known [1]. Knowing what to do when is only part of the challenge. The three big problems (as Jerry Weinberg says) are people, people, and people. Therefore, use a basic, proven process and remind your people to remember the people.

About The Author
Dwayne Phillips
Dwayne Phillips has been a computer and systems engineer with the US government since 1980. He coauthored It Sounded Good When We Started, Working with People on Projects with Roy O'Bryan and wrote The Software Project Manager's Handbook, Principles That Work at Work , now in its second edition. Dwayne Phillips can be reached at d.phillips at computer.org. His Web site ishttp://dwaynephillips.net.
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