Human Fallibility: Knowing But Not Responding?

Posted October 3, 2012 | Leadership |

Using a case study approach, we have researched why managers often disengage from project risk management. We singled out significant adverse events for a range of IT rollout projects, projects that involved the physical provision of client-server infrastructure plus (usually) a consistent set of software applications. We asked about key risks that the project managers associated with these events, whether and why those risks were known, and what actions, if any, they took in response.

About The Author
Elmar Kutsch
Being uncomfortable is both a challenge and an opportunity for Elmar Kutsch. As a passionate skydiver, his interests, both privately and professionally, revolve around management of the unexpected. Dr. Kutsch's first real exposure to the rather paradoxical world of uncertainty began in 1998, when he held a variety of commercial and senior management positions within the IT industry. Working for one of the biggest IT service providers in Germany… Read More
John Ward
John Ward is Professor of Strategic Information Systems at Cranfield University, School of Management (UK). Cranfield is a postgraduate university with an international reputation in the fields of engineering, aerospace, and manufacturing technology. Its School of Management is one of Europe's leading business schools. Mr. Ward's main interests are the strategic uses of IS/IT, the integration of IS/IT strategies with business strategies, the… Read More
Lewis Ward
Tommy Ward
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