"Omigod, what happened to you?" asked my friend Jenny when we saw each other after dropping off our 4th-graders at school this week. My shoulder was heavily bound with a most impressive arm sling. It was throbbing like crazy, but the attention that my fancy sling garners me everywhere in town is almost worth it.
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About The Author
Michael Mah is Managing Partner of QSM Associates, Inc., a firm specializing in software measurement, project estimation, and "in-flight" control for both inhouse and outsourced/offshore development. QSM has developed and maintains one of the largest databases of more than 7,500 completed projects collected worldwide, with productivity statistics and trends on cost, schedule, and quality from more than 500 organizations and 18 countries.
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