Executive Summary

Identifying Risks from an ITIL Service Perspective

Posted December 31, 2008 | Leadership | Leadership |

Identifying risks is an old management activity now reinvigorated within the context of the IT Infrastructure Library (ITIL) service lifecycle, found in ITIL version 3 (ITIL v3).1 Risk identification is the necessary first step to risk mitigation, and a fresh way of looking at risks through the prism of service creation and delivery can heighten not only an understanding of risks, but an awareness of what management actions are required to avoid them.

About The Author
John Berry
John Berry Senior Consultant John Berry is a management consultant with extensive experience in helping organizations execute strategies designed to deliver breakthrough value from IT and other investments. He is the inventor of a portfolio of strategic planning and value analysis methodologies that guide managers in their IT investment and sourcing decisions. He is also the author of Tangible Strategies for Intangible Assets (McGraw-Hill, 2004… Read More
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