If you are charged with selecting or implementing a customer relationship management (CRM) solution for your organization, it is imperative that you understand the business drivers that propel this application area. The CRM solution space is big and growing.
Advisor
Implementing CRM Solutions Without Developing Indigestion
By Ram Reddy
Posted August 8, 2000 | Technology |
About The Author
Ram Reddy most recently served as Vice President for IT Strategy and Projects at Jacobs Engineering Corporation (JEC). He was awarded Computerworld’s Premier 100 IT Leaders award in 2015 for helping implement a “follow the sun” IT support model for JEC’s global workforce.
Prior to joining JEC, Mr. Reddy held multiple IT leadership positions, including Chief Enterprise Architect and Director of Enterprise Applications at SAIC (a major aerospace/… Read More
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