Namratha Rao and Jagdish Bhandarkar outline the concept of intelligent automation using AI, ML, and RPA. A case study from the financial sector highlights the benefits gained through RPA. The authors explain how an intelligent bot can be trained and deployed over a period of a few months, and they emphasize establishing a roadmap, applying the right security measures, and setting up robust governance as three key tenets for scaling automation.
Article
Intelligent Automation: An Alchemy of Technology and Human Intelligence
Posted June 23, 2020 | Leadership | Technology | Amplify
About The Author
Namratha Rao is a techno-change management expert with nearly two decades of industry experience. She is AVP of Product Engineering Development at SLK Software Services, where she heads the organizational change management, product development, and applied innovation areas. A thought leader and practitioner in “blue ocean” strategy, Ms. Rao has led many initiatives in SLK’s Value-Based Advisory Services to create a differentiation for SLK and… Read More
Jagdish Bhandarkar is a technology geek with 20+ years' industry experience with various Fortune 500 companies. He is the CTO at SLK Software Services, responsible for driving the company’s technology vision of continuously enhancing innovation on behalf of customers at a global scale. Dr. Bhandarkar has authored various articles for journals and conferences. He earned a master’s degree in engineering and a PhD from MIT. Dr. Bhandarkar is an… Read More
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