As stated in the previous article, an early 2003 Cutter Consortium survey found that IT outsourcing is growing and satisfying most customers, suggesting that more and more companies recognize that cooperative supplier relationships not only lead to cost savings and improved service but also help build stronger value-chain capabilities.
Article
IT Outsourcing Is Growing and Satisfying Most Customers
Posted July 1, 2003 | Leadership | Cutter Benchmark Review
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