"Software functionality and other services traditionally provided by internal IT departments will be increasingly delivered ‘over the 'Net’ via supply chains composed of multiple external service providers.
Article
IT Professionals Skeptical About Computing Utility Model
Posted October 1, 2001 | Leadership | Cutter Benchmark Review
About The Author
Robert D. Austin is a Cutter Consortium Fellow and a member of Arthur D. Little's AMP open consulting network. He is a regular speaker at the annual Cutter Summit and often delivers Cutter Bootcamps. Dr. Austin served as a professor on the faculty at Harvard Business School for more than a decade, and then as Professor of Management of Innovation & Digital Transformation at the Copenhagen Business School in Denmark. He is currently Professor… Read More
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