Article

What We Talk About When We Talk About IT Spending

Posted January 1, 2004 | Leadership | Cutter Benchmark Review

In Raymond Carver's short story "What We Talk About When We Talk About Love," two couples have a few predinner drinks and talk about love. But, as with many complex ideas, the story's characters cannot talk directly about love. Instead, they try to communicate through an emotional and conversational triangulation; each character offers multiple points of reference, which taken together converge as their ideas of love. In talking about love, the characters reveal, directly and indirectly, more about themselves and their relationships with one another.

About The Author
William Walton
Bill Walton's areas of special interest and expertise include performance measurement, integrated strategic planning, IT/business value, organizational change management, and technology driven change. Previously, Mr. Walton spent 17 years with Gartner Group and Real Decisions, where he was responsible for the development of several innovative IT measurement services and their associated analytical methods. Most recently, Mr. Walton was involved… Read More
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