The accompanying Executive Report begins with a brief overview of the outsourcing lifecycle and its components to provide you with the necessary context. This first part of the series then looks at seven cases in detail to provide you with insights into how the organizations did or did not apply the lifecycle. These seven cases, representing large, IT-using firms in Australia, volunteered for theoretical sampling, not statistical sampling, in the study to provide generalization validity. The rest of the reports in the series will explain each of the building blocks and related activities of the lifecycle, giving many examples from the 107 cases.
Executive Summary
Key Activities of the Outsourcing Lifecycle: Part I
By Sara Cullen
Posted January 31, 2009 | Leadership |
About The Author
Dr. Sara Cullen is Managing Director of The Cullen Group, a boutique firm offering consulting, publications, and education regarding commercial agreements, a Fellow at the University of Melbourne, and a Research Associate at the London School of Economics. She was former National Partner at Deloitte in Australia, where she ran the outsourcing consulting division and was the Global Thought Leader for outsourcing.
Dr. Cullen specializes in the… Read More
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