Advisor

The Key Strategic Question: How?

Posted May 30, 2007 | Leadership |

Too often we find business organizations (and IT organizations) with strategic plans that are vague and unhelpful. These plans feature high-level strategy statements exemplified by the following: our company strategy is to provide the best-quality and lowest-cost financial services to our customers. Often the company strategy statement is then further developed with bulleted statements such as:

  • Service improvement: attract, retain, and provide high-quality service to our financial service customers

About The Author
Bob Benson
Bob Benson applies more than 40 years of academic and corporate experience to assist companies and government agencies in understanding the business value of IT, strategic and financial IT management, strategic IT planning, effective IT application development, and IT governance. He has written more than 100 Cutter Consortium Advisors on business technology strategy and IT governance as well as additional Executive Reports, Updates, and Cutter… Read More
Tom Bugnitz
Tom Bugnitz's specialties include business and organization transformation through information systems, information systems organization management, technology planning, the impact of new and emerging technologies, the impact of technology on business strategies, information systems operations, strategic systems applications, and leadership for executives. Mr. Bugnitz has lectured widely on these subjects and has codeveloped methodologies in… Read More
Tom Bugnitz
Tom Bugnitz's specialties include business and organization transformation through information systems, information systems organization management, technology planning, the impact of new and emerging technologies, the impact of technology on business strategies, information systems operations, strategic systems applications, and leadership for executives. Mr. Bugnitz has lectured widely on these subjects and has codeveloped methodologies in… Read More
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