Second-generation systematic and people-centric knowledge management (KM) is regularly pursued by proactive enterprises throughout the world. Companies, public institutions, and military organizations are among those that benefit from KM. However, not all attempts at pursuing KM are successful. Often, efforts fail to live up to expectations and managers wonder why.
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Knowledge Management Diagnostics: The Least Understood Aspect of KM?
By Karl Wiig
Posted January 29, 2002 | Leadership | Technology |
About The Author
Karl Wiig is a retired Senior Consultant with Cutter Consortium's Data Insight & Business Intelligence practice. He is Chairman of Knowledge Research Institute, Inc., where he assists companies in implementing and planning new approaches to operate their business with a focus on expertise and professional knowledge, often with the use of advanced technology. Mr. Wiig is also an adjunct professor of knowledge management at The Hong Kong… Read More
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