More respondents are considering outsourcing some work this year than last, according to those surveyed for the January 2007 issue of the Cutter Benchmark Review . While the percentages of development haven't changed from year to year, we do see a sizable decrease in outsourcing of maintenance (67% to 61%) and help desk (45% to 38%). Last year, 80% of respondents indicated that they were not likely to consider backsourcing, while this year showed a sizable drop in this response (51%).
Advisor
Labor Trends: Outsourcing and Staffing
By Dennis Adams
Posted February 21, 2007 | Leadership | Leadership |
About The Author
Dennis A. Adams has worked in higher education for over three decades in the areas of information systems, leadership, entrepreneurship, and strategy. Mr. Adams has published articles in journals such as Interfaces, Information Systems Research, The DATA BASE for Advances in Information Systems, MIS Quarterly, and Information & Management and was a contributor to Cutter Benchmark Review. His research interests include leadership and the… Read More
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