Executive Update

Leadership Pairing: The Key to High-Performance Outsourcing

Posted April 7, 2016 in Business Technology & Digital Transformation Strategies

Leadership is absolutely critical for high-performance outsourcing. In this realm, however, it differs from the typical management narrative of a single individual who inspires and influences others. The key difference is that high-performance outsourcing requires effective leadership pairings, not a sole leadership figure. And leadership pairings between parties is not just at the top; it needs to cascade through the formal biparty hierarchy and include opinion leaders as well. This Executive Update explains leadership pairing and how it saved a contract in default.

About The Author
Sara Cullen
Dr. Sara Cullen is a Senior Consultant with Cutter Consortium’s Business Technology & Digital Transformation Strategies practice. She is the Managing Director of The Cullen Group, a boutique firm offering consulting, publications, and education regarding commercial agreements, a Fellow at the University of Melbourne, and a Research Associate at the London School of Economics. She was former National Partner at Deloitte in Australia, where… Read More
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