Advisor

Measure-Up

Posted January 21, 2003 | Leadership |
Getting measurements right can be devilishly difficult, but getting them wrong can be downright dangerous. If you look behind most self-defeating behavior in organizations, you will often find a well-intentioned measurement that has gone wrong.
About The Author
Mary Poppendieck
Mary Poppendieck has been in the information technology industry for 25 years. She has managed solutions for companies in several disciplines, including supply chain management, manufacturing systems, and digital media. As a seasoned leader in both operations and new product development, she provides a business perspective to software development problems. Lean development is just one of Ms. Poppendieck's areas of expertise. She first… Read More
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