Measuring Business Value from IT Investments

Posted March 31, 2006 | |

Why are seminars on measuring IT performance so well attended but implementation of performance management programs so rare? Could it be that we are afraid to manage IT like a business? Tune in next month as we look IT performance management full in the face — and live to tell the tale. Our expert authors will show you how to design a dashboard with leading indicators that help you take action.

About The Author
Pamela Hollington
Pamela Hollington is a director for Rebound Consulting Ltd. in North Vancouver, British Columbia, Canada. She has almost 20 years of industry experience, including work in the financial, manufacturing, distribution, and retail industries and successful consulting assignments in the public and private sectors. She can be reached at pamela at reboundltd.com.
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