Misunderstanding the Origin of “Value” in Value-Stream Mapping

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Misunderstanding the Origin of “Value” in Value-Stream Mapping

Executive Update
Posted November 29, 2018 in Business Agility & Software Engineering Excellence, Business Technology & Digital Transformation Strategies

Value-stream mapping is a useful tool that forces tech teams to focus on activities that add the most value for the customer, rather than those that are recommended in some textbook, or that employ a hot new technology a senior person happens to want to learn, or that use a development method that will look good when reporting to the CIO. However, too often advocates of this laudable technique have been operating on long-discredited ideas of which economic activities “add value” and which ones do not.