Sourcing is moving rapidly up the value chain from the outsourcing and offshoring of common, low-value, but important, processes such as those found in IT, tech support, HR administration, and inbound customer service calls to R&D, product development, drug development, and logistics. No longer just outsourcing or offshoring, "strategic sourcing" represents a new frontier of enterprise opportunity fraught with much risk as organizations grope for answers.
Executive Summary
The New Global Sourcing: Ascending the Value Chain
By John Berry
Posted February 28, 2007 | Leadership | Leadership | Leadership |
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