Obstacles to Enterprise CX Adoption & Implementation

Posted October 14, 2020 in Cutter Business Technology Journal
curt hall
In this Advisor, we look at some of the concerns that organizations believe are hindering their customer experience adoption and implementation plans.
About The Author
Curt Hall
Curt Hall is a Senior Consultant with Cutter Consortium’s Data Analytics & Digital Technologies and Business & Enterprise Architecture practices. He has extensive experience as an IT analyst covering technology trends, application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), cognitive systems, machine learning (ML), conversational computing, and advanced analytics. He… Read More
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