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Operational Excellence -- The CIO's Friend or Foe? Revisited

Posted December 13, 2011 in Business Technology & Digital Transformation Strategies Cutter Business Technology Journal

Since I wrote the Cutter IT Journal article "Operational Excellence, the CIO, and Cloud Computing" (Vol. 24, No.

About The Author
Malcolm Fry
Malcolm Fry Malcolm Fry is a recognized IT industry luminary with over 40 years' experience. Mr. Fry was a member of the ITIL Advisory Group (IAG), which was responsible for overseeing the development and publishing of ITIL V3, plus he was a… Read More
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