"In or Out" in an Offshore Context: The Choice Between Captive Centers and Third-Party Vendors

Posted November 30, 2006 | Leadership | Leadership |

The question of insourcing or outsourcing service delivery brings about a new set of concerns in the context of globalization of business activities. In addition to the factors firms must consider when contemplating outsourcing with an onshore vendor, in shifting business activities offshore, firms must also consider their ability to:

  • Make an up-front investment in an offshore business unit

About The Author
Natalia Levina
Natalia Levina is an Assistant Professor in the Information, Operations, & Management Sciences Department at New York University's Stern School of Business. Professor Levina uses organizational and economic theories to understand strategic and operational complexities involved in managing multiparty collaborative relationships. She investigates how diverse professional and organizational backgrounds of project participants influence… Read More
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