Decisions, decisions. Should we disclose it or should we hide it? If we disclose it, our reputation might be hurt. Then we might risk losing business. Our customers might avoid us or turn to someone else for their needs. On the other hand, if we hide it, we might be able to fix the problem before anyone is the wiser. Then life will return as if nothing happened.
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About The Author
Robert N. Charette is a Cutter Fellow and a member of Arthur D. Little’s AMP open consulting network. He is also President of ITABHI Corporation and Managing Director of the Decision Empowerment Institute. With over 40 years’ experience in a wide variety of technology and management positions, Dr. Charette is recognized as an international authority and pioneer regarding IT and systems risk management. Along with being a Contributing Editor to… Read More
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