Peering Through the Economic Fog: IT Managers Taking Steps Toward Value Creation

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Peering Through the Economic Fog: IT Managers Taking Steps Toward Value Creation

Posted December 31, 2009 in Business Technology & Digital Transformation Strategies




In this issue:

As 2009 came to a close, Royal Dutch Shell announced that it would be outsourcing thousands of its jobs to low-cost, low-wage countries. While IT outsourcing is not uncommon, what made this news unusual was that some of those outsourced jobs were in finance operations. To be sure, the scope of Shell's IT outsourcing is significant and noteworthy in its sheer size.