The Quality Edge: Best Practices from High-Maturity Software Units in India

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The Quality Edge: Best Practices from High-Maturity Software Units in India

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Posted August 31, 1998 in Business Technology & Digital Transformation Strategies

THE QUALITY EDGE: BEST PRACTICES FROM HIGH-MATURITY SOFTWARE UNITS IN INDIA

by Ajay Batra and Navyug Mohnot

An Indian (one of the authors) was checking into a hotel in Atlanta recently. Next to him was an elderly American lady also checking in.