It is interesting to explore some ideas from knowledge management (KM) on how people and organizations respond when faced with new knowledge or ideas. Studies that look at how innovations diffuse within an enterprise suggest that the process follows four simple steps. Here are a couple KM ideas to help gauge progress along these four steps.
Advisor
About The Author
Roger Evernden has been an enterprise architect since 1984, specializing in the highly practical use of EA to manage organizational transformation. Mr. Evernden acts as advisor, mentor, and coach on EA initiatives, leads training workshops, and writes regularly about strategy and architecture. He provides a unique combination of training and tools to help architects and their teams throughout an EA program and at each capability level. Mr.… Read More
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