Advisor

Responding to a Customer Data Breach

Posted February 6, 2007 | Leadership | Technology |

The recent announcement by TJX Companies, Inc. that its computer systems had been compromised, leading to credit and debit card purchase information being stolen and used for fraudulent purposes, dramatically underscores the nasty experience that companies can expect to go through should they suffer a customer data breach.

About The Author
Curt Hall
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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